Refund & Return Policy
Refund Policy
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Customers can request a refund within 7 days of delivery.
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Refunds are only applicable if the product is unused, undamaged, and in original packaging.
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Refunds will be processed within 5–7 business days after product inspection.
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Refunds will be issued via the original payment method (Bank Transfer, Easypaisa, JazzCash)
Return Policy
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Returns are accepted within 7 days of delivery.
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Customers must provide proof of purchase (order ID/invoice).
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Return shipping charges are borne by the customer, unless the product is defective or wrong item delivered.
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Defective or wrong items will be replaced free of charge.
Process to Request Refund/Return
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Contact us via WhatsApp or Phone at 03185948878.
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Share your order ID and reason for return/refund.
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Our team will guide you through the pickup or drop-off process.
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Refund/return confirmation will be sent via SMS/Email.
Exceptions
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No refunds/returns on customized products.
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No refunds/returns on used mattresses or furniture unless defective.
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Clearance sale items are non-refundable.
