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Refund & Return Policy

Refund Policy

  • Customers can request a refund within 7 days of delivery.

  • Refunds are only applicable if the product is unused, undamaged, and in original packaging.

  • Refunds will be processed within 5–7 business days after product inspection.

  • Refunds will be issued via the original payment method (Bank Transfer, Easypaisa, JazzCash)

Return Policy

  • Returns are accepted within 7 days of delivery.

  • Customers must provide proof of purchase (order ID/invoice).

  • Return shipping charges are borne by the customer, unless the product is defective or wrong item delivered.

  • Defective or wrong items will be replaced free of charge.

Process to Request Refund/Return

  • Contact us via WhatsApp or Phone at 03185948878.

  • Share your order ID and reason for return/refund.

  • Our team will guide you through the pickup or drop-off process.

  • Refund/return confirmation will be sent via SMS/Email.

Exceptions

  • No refunds/returns on customized products.

  • No refunds/returns on used mattresses or furniture unless defective.

  • Clearance sale items are non-refundable.

Thank You

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